Frequently Asked Questions (FAQ)
About Ordering
To place an order, simply select the products you wish to purchase, add them to your cart, and follow the checkout process. You will need to provide shipping information and payment details.
Orders can be modified or cancelled only if they have not been processed for shipping. Please contact our customer service team immediately if you need to make changes.
Payment and Pricing
We accept various payment methods including credit/debit cards, PayPal, and other digital wallets.
Yes, all prices displayed on our website are inclusive of applicable taxes.
Shipping
Shipping times vary depending on the destination. Typically, orders are delivered within 3-5 business days. For international shipping, it may take longer.
Yes, we ship to many countries worldwide. Shipping charges and times vary based on the destination.
Returns and Refunds
We accept returns within 30 days of purchase. Items must be in their original condition and packaging. Some exclusions may apply.
Once we receive and inspect your returned item, we will process your refund. The amount will be credited to the original method of payment within a certain number of days.
Product Information
Detailed information about each product is available on its specific page on our website. This includes specifications, usage instructions, and customer reviews.
If you receive a defective or incorrect item, please contact us immediately so we can rectify the issue.
Contact and Support
You can reach our customer support team via email at contact@ymrm.group, or by phone at 673-2452 344 or 673-2452 345. We are available during only Business Hours for phone.
